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Fw: [Fwd:




----- Original Message -----
From: customer <customer.support@europeonline.net>
To: <nicky@nbis.net>
Sent: Thursday, June 08, 2000 12:08 PM
Subject: [Fwd:


>
>
> Sylvia Lehmann wrote:
>
> > Dear Sir,
> >
> > Thank you for your interest in Europe Online Networks S.A.
> >
> > We would like to advise you that we are not a fast Internet
> > Specialist.
> >
> > The inbound traffic depends on how you want to use our services. There
> > is a possibility to surf on the web and there the speed goes up to 512
> > Kb/s.
> >
> > However, it depends on the number of users that are currently online.
> > There is no guaranteed speed.
> >
> > However  there is a possibility to download big ftp files from our proxy
> > that are broadcasted . You can select the files presented on our web
site
> > or
> > enter the ftp path if we do not have  it on the web site. You can
> > therefore receive all the downloads you want via our download centre.
The
> > speed
> > there is always 2Mb/s.
> >
> > Should you have any other queries you are welcome to contact our
> > Customer Support Center  on Tel: 0031.346.597.333 (English),
> > 0031.346.597.332 (German) or 0031.346.597.331 (French). The email
> > address is:  helpdesk@europeonline.net
> >
> > Kind regards
> > Customer care
> >
> > customer wrote:
> >
> > > Subject:
> > >    Date:
> > >         Thu, 1 Jun 2000 13:48:42 +0200
> > >    From:
> > >         "Nick Bashev" <nicky@nbis.net>
> > >      To:
> > >         <customer.support@europeonline.net>
> > >
> > > Hello,
> > >
> > > is there any problems with your service. I can't get speed more than
50
> > > kbit/s on any transponder.
> > >
> > > Nick.



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